February 9, 2023
from Bill Hudson, head of school
Several weeks ago, I spent over an hour on the phone trying to clear up an issue with the automatic payment for our cell phone. We suspected possible fraud and had canceled the credit card on file, but I forgot to update my payment method with the service provider. I like to think of myself as easygoing and patient. Still, my frustration grew to anger as I tried to navigate the online customer service portal. Later, after spending more time than I had on hold, I wasn’t very kind to the customer service representative I spoke with. It wasn’t my best moment.
In a recent Harvard Business Review article, Christine Porath of Georgetown University says there’s been a definite increase in angry, uncivil, and obnoxious behavior in many workplaces around the world, including businesses, hospitals, restaurants, airlines, hotels, stores, and schools. In a 2005 survey, about half of workers said they were treated rudely at work at least once a month. In 2011, the percentage rose to 55%, in 2016 it was 62%, and in 2022 it was 76%, with 78% saying they witnessed incivility in their workplace at least once a month. Incivility is harmful both physically and mentally.
The number one cause of incivility? Stress. In a VUCA (volatile, uncertain, complex, and ambiguous) world, complete with social and political divisiveness, it’s not a surprise. According to Porath, the antidotes to incivility in the business world are hiring well, training and coaching, empathy, recognizing and rewarding civility, and modeling. These interventions are similar to what might occur in a school community. It is my experience after working with, and in many different schools, the culture of kindness at MPA is the strongest I’ve encountered. I believe it is in the cultural DNA of MPA. Read More
from Jenn Milam, Middle School director
Thank You!
Lisa Buck came to MPA in 1984 as a Middle School visual arts teacher. She co-created the MPA K-12 visual arts curriculum with founding teacher Karen Rossbach. Over time, they honed the program in depth and breadth, and Ms. Buck designed a multilevel ceramics program in the Upper School. She has taught drawing, painting, sculpture, fibers, design, printmaking, and ceramics.
Mari Espeland came to MPA in 1989 and built the Lower School music program upon the Orff Schulwerk approach. She established the Lower School Art and Music Show with Karen Rossbach and incorporated distinctly American music traditions, such as jazz, and world music through drumming.
Nancy Lage became MPA’s librarian in 1986 and has served the school for 37 years. She developed the PreK-12 library program and managed an extensive 23,000-volume book collection, 30 academic databases, and a dynamic library website to support a diverse PreK-12 curriculum. She shares, “A joy-filled part of my job at MPA has been matching students and faculty with books and resources that inspire them to think, reflect and grow.” She is well-known for being able to find the perfect next book for readers of all ages.
from Ann Jurewicz, Lower School director
Faculty and Staff Appreciation Week
Do you have room to spare? Space in your heart for another family member? A desire to expand your family’s perspective of the world? MPA is seeking host families for international students for the 2023-24 school year.
By definition, a free spirit is an independent person. And at MPA, we teach kids to think independently–by setting the example for them. MPA teachers are free spirits themselves, equipped with a community of support behind them. When asking teachers what their favorite part about teaching at MPA is, we often hear a trait that they say is very unique to MPA: the freedom of teacher autonomy.
from Bill Hudson, head of school
from Jenn Milam, Middle School director